If you have specific questions about how we deal with this information, or if you want to obtain a copy / delete the personal information about you that you provide through the Site or through our apps, please contact us by email Support@tetrapuzzle.com
Our policy may be updated from time to time. Latest version will be posted on our site.
We are keeping information about installation of our apps on your device (like time, date, IP-address). We are keeping the unique ID of your device, if it is submitted by your device during installation.
We can request some information directly for the purpose of registering you in the YourCraft social network or high scores system (like e-mail address).
We are keeping your purchase history of your account in our game.
We are keeping your game crash data and performance data to optimize the game
We are keeping your coarse location to
We may also automatically record your Advertising ID for advertising or analytics purposes. These IDs do not reveal any specified information about the user. Though, if you want to reset your Advertising ID, you can follow these instructions:
- for Android devices: https://support.google.com/ads/answer/2662922
- for iOS devices: https://support.apple.com/en-us/HT202074
How do we use it
We process the this information for the general purposes:
- to provide you with services
- to communicate with you via email and to respond to your questions and comments
- for statistical purposes which help us to improve the quality of the services we provide marketing analytics
How do we store it
We have physical, electronic, and procedural safeguards that comply with regulations to protect personal information about you. However, the internet is not a 100% secure environment, and we cannot guarantee the security of any information you transmit to us.
How do we share it
We can share collected data with third parties (i.e. AdMob, Youtube, Tenjin), who provide equivalent level of protection of data
We have never received any requests from the state authorities of any country for providing such information.
However, we believe it is necessary to share information if it is required by law, in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person.
Some of our Android apps were reported to be requesting access to the contacts book of the mobile phones. This is required by the “tell a friend” feature. Nevertheless, your contacts information is used within your phone and never downloaded by us.
Agreement with this Policy
Tell us which marketing messages are acceptable to you.
- Email us at firstname.lastname@example.org to tell us your marketing preferences.
- Stop receiving TetraPuzzle marketing emails by clicking the unsubscribe link included at the bottom of TetraPuzzle marketing emails. You cannot opt out of certain emails we need to send you relating to normal business operations (for example, we may email you to deliver a content that your bought using the TetraPuzzle online service).
You have the rights to correct your data, have your data deleted, object to how we use or share your data and restrict how we use or share your data. Your consent can be revoked.
If you want to delete the personal information about you that you provide through the our apps, please contact us by email: email@example.com
To exercise any of the rights described above, please contact us at the address indicated below. We process and answer your requests without undue delay within one month of the the request, unless a longer period is required due to complexity of the request. In that case our response time can be up to three months in total as permitted by Article 12 of the GDPR.
Should you have any other requests regarding privacy, please, contact us at: firstname.lastname@example.org
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Tetra Puzzle Limited Liability Company in the field of software, information technology and foreign trade